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Part III


Providing Feedback using the Claim, Connect, Action™ Feedback Framework

Learning Targets:

As an instructional leader I can…

  1. Use the Claim, Connect, Action™ framework to assess the effectiveness of feedback reports.
  2. Apply the Claim, Connect, Action™ framework to written feedback reports.


Write a Claim, Connect, Action™ feedback statement for a single indicator based on an classroom lesson video.

Extension Assessments:

Submit a ReVIEW Video-Based Calibration

Prerequisite assessments:

Supported by completion of activities and forums in Part I and Part II of the series but can stand on its own.

Resources You Will Need:


Electronic Handouts

  • Sample Claim, Connect, Action Statements
  • EBO Workbook Pages

Additional Texts

Optional – Heen, S. & Stone, D.  (2014) Thanks for the Feedback: The Science and Art of Receiving Feedback Well.  New York: Viking Press


Feedback Qualities

httpss://www.flickr.com/photos/rkelland/4373490319/in/photolist-7Ethiv-55vaVD-f9iDPD-9hdn6M-BMYCb-a2qG8w-nCw5or-5XgHt2-b3bnJc-aRhQAv-5jizRL-iGhjFp-7oc56J-7pcXs6-a2qJYu-6QC3HQ-6MsLaN-7urCah-7EtgwM-4WRgQc-gQ9zcT-eVMJBZ-6mMqZh-4UsrPn-7tRkDB-kScRE-ceEU4-dpcQ3s-6ejqoW-gQ9xLf-kYZSs4-dNcDpo-eBuqNB-asAJ5X-LVww7-3tjvj2-5cofAh-BRSv8-dJcz7W-5hzjZE-8pp1M-7Acida-jgVM9m-on3FVh-wL1fS-9Afx9H-wL1fP-bkj25C-5fRShq-87Kby Warm Up Setting the Context When feedback is provided that is not organized around a thinking frame like Claim-Connect-Action, several issues arise. These directly impact the effectiveness of the…

Writing Effective Feedback

  Warm Up Review your notes from the exemplar report and non-examples provided in the previous lessons.  Consider for a few minutes a teacher with whom you have supervised or…